You may set 3 alarms for the morning, check the air pressure in your car tires, and leave 2 hours early, but a situation may still arise where you can’t make it to an interview. From car problems, like engine failure or a car accident, to waking up to a family emergency or the flu, there could be several unexpected situations that can throw a major wrench into your interview plans.
However, no matter the situation, here are some steps to help you reschedule the interview and ensure you don’t ruin your job prospects.
1. Don’t Panic
Just because you have to reschedule an interview doesn’t mean that your chances of getting the job are shot. Hiring managers are real, understanding people like the rest of us. As long as you have a legitimate reason for canceling, in all likelihood, they won’t make it difficult for you to reschedule.
2. Call ASAP!
The moment you realize you won’t be able to make it, call your interviewer. Making an effort to tell your interviewer as soon as possible lets them know you are serious about employment and it displays qualities of a good employee.
3. Call, Then Email
Calling first allows you to talk directly to the hiring manager (or whoever involved in scheduling the interview), so they can better understand your situation and plan accordingly. Receive their voicemail? Leave as much detail as possible in your voicemail and then follow up with an email. This way, you make every effort to inform them.
4. Explain the Why
No need to be vague about the reason you’re canceling! The more they know, the more likely they will be considerate and willing to reschedule. Especially if you’re sick, the interviewer will likely appreciate your rescheduling.
5. Suggest a New Date
After explaining your situation on the phone, suggest alternate dates to reschedule the interview. This will immediately return the focus to your interest in the position and allow you to secure a date and time in the future. Having it rescheduled will put your mind at ease. If you aren’t able to speak over the phone, suggest the dates in your email.
6. Follow Up
Once you agree on a new date, go the extra step to show your appreciation. Send them an email to express your gratitude for them accommodating your unexpected life occurrence and to confirm the new date and time agreed upon. This will remind them you rescheduled and confirm the date in a written format. If you haven’t heard back from the hiring manager after your initial phone call or email within 24 hours, call them again to continue your attempt to reschedule.